BFSI / Cards / Retention What Business problem does it solve? Engaging with customers without understanding their full potential can result in a suboptimal strategy. Businesses often make decisions based on a customer’s current revenue potential and cost, which may overlook…
Predict & Optimize retention program profitability using a financial model
BFSI / Cards / Retention What Business problem does it solve? Attrition can be seen as a difficult situation for any organization when they are not fully prepared. But when organizations are well prepared, it can be a great opportunity to…
Minimize revenue loss from churn by using proactive trigger
BFSI / Cards / Retention What Business problem does it solve? Only a few customers suddenly want to close a card due to reasons that can neither be predicted nor can be actioned upon. Most customers show a gradual journey towards…
Reduce borrower churn using advanced Machine learning models
BFSI / Loans / Retention What Business problem does it solve? Customer attrition is a major concern for loan providers and the lack of lead time to address it, compounds the problem. Since loan providers will need a customer to continue…
Reduce credit card customer churn using advanced machine-learning models
BFSI / Cards / Retention What Business problem does it solve? Attrition for credit cards is more complex than other products as customers with low/no fee products choose to silently attrite with no engagement and customers with fee products mostly choose…