We have the right Platform, Products, People, and Processes to establish your dedicated AI Innovation Center.
The study, commissioned by CaptiveAide in collaboration with research firm Feedback Insights, delved into the entry and partnership strategies adopted by organizations in setting up their GCCs in India.
ANSR, a company that helps Fortune 500 enterprises build, scale, and run GCCs, said at least 125 of the Fortune 500 enterprises have their GCCs in India among multiple MNCs across the globe. Currently 70% of GCC based in India are US and Canadian companies.
As organisations transition from AI experimentation to deployment for adding business value, they often find AI projects too complex or difficult to integrate owing to limited skills or expertise. To address this challenge, the GenAI Innovation Centre will provide organisations with access to IBM experts and technologies designed to help them build, scale, and accelerate the adoption of enterprise-grade AI.
STRATEGIES
SOLUTIONS
ROADMAPS
COURSES
BLOGS
WEBINARS
STRATEGY
PROBLEM HORIZON
GAP ANALYSIS
PROJECT PLAN
ROADMAP
DISCOVERY ZONE
DESIGN STUDIO
DEVELOPMENT LAB
BUILT-IN AI AGENTS
MONITORING CENTER
DOMAIN EXPERTS
AI ENGINEERS
PRODUCTION FACTORY
STRATEGIES
SOLUTIONS
ROADMAPS
STRATEGY
PROBLEM HORIZON
GAP ANALYSIS
PROJECT PLAN
ROADMAP
DISCOVERY ZONE
DESIGN STUDIO
DEVELOPMENT LAB
BUILT-IN AI AGENTS
MONITORING CENTER
DOMAIN EXPERTS
AI ENGINEERS
PRODUCTION FACTORY
COURSES
BLOGS
WEBINARS
Third-party partnership
Contact centers are being transformed by artificial intelligence technologies that enhance customer experience while improving operational efficiency. Our AI-powered solutions automate routine inquiries, provide agents with smart suggestions, and leverage analytics for improved efficiency – resulting in reduced costs and enhanced customer satisfaction.
Artificial intelligence is transforming marketing through powerful solutions that analyze customer behavior, automate personalized campaigns, and predict consumer trends. Our solutions enable marketers to deliver targeted content, optimize ad spending, and create data-driven strategies that significantly improve ROI and customer engagement.
Advanced AI solutions analyze customer behavior patterns, engagement levels, and satisfaction indicators to predict and prevent potential churn before it happens. Our intelligent solutions enable businesses to deliver personalized retention strategies, timely interventions, and targeted offerings that significantly improve customer loyalty and lifetime value.
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